Website Terms and Conditions

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Effective Date: 30 August 2024

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1. Introduction

Welcome to KL Highland Supplies (the "Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website http://www.KLHS.com.my or https://www.KLHS.com.my (the "Website") and our services. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

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2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

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3. Products and Services

3.1 Product Descriptions

‍We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions, prices, or other content on the Website are accurate, complete, reliable, current, or error-free.

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3.2 Pricing

‍Prices are subject to change without notice. In the event of a pricing error, we reserve the right to cancel or refuse any orders placed for products listed at the incorrect price.

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4. Ordering and Payment

4.1 Order Processing

‍All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

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4.2 Payment Terms

‍Payment must be made through the available payment methods on the Website. You agree to provide accurate and complete payment information.

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4.3 Taxes and Shipping

‍Prices do not include applicable taxes and shipping charges, which will be added to your order total. Shipping costs will be calculated and displayed at checkout.

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5. Shipping and Delivery

5.1 Shipping Policy

‍We will make reasonable efforts to deliver your order within the estimated delivery time. However, we are not responsible for delays caused by factors beyond our control.

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5.2 Risk of Loss

‍Risk of loss and title for products purchased from our Website pass to you upon delivery.

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6. Returns and Refunds

6.1 Return Policy

‍We accept returns within 7 days of receipt for a full refund or exchange, subject to the conditions outlined in our Return Policy. Please refer to our Return Policy for detailed instructions.

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6.2 Refunds

‍Refunds will be processed to the original method of payment. Please allow 30 business days for the refund to be reflected in your account.

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7. Intellectual Property

7.1 Ownership

‍All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of KL Highland Supplies or its licensors and is protected by intellectual property laws.

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7.2 Use of Content

‍You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our prior written consent.

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8. User Conduct

8.1 Prohibited Activities

‍You agree not to engage in any activities that may:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful or malicious content
• Interfere with the operation of the Website

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8.2 Account Security

‍You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

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9. Limitation of Liability

9.1 Disclaimer of Warranties

‍The Website and its contents are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the Website or its content.

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9.2 Limitation of Liability

‍To the fullest extent permitted by law, KL Highland Supplies will not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to your use of the Website.

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10. Indemnification

You agree to indemnify, defend, and hold harmless KL Highland Supplies, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or related to your use of the Website or violation of these Terms.

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11. Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles.

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12. Dispute Resolution

Any disputes arising out of or related to these Terms or your use of the Website shall be resolved through binding arbitration in Malaysia. The arbitration proceedings shall be conducted in English.

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13. Contact Information

If you have any questions about these Terms or the Website, please contact us at:

KL Highland Supplies
Email: support@klhs.com.my
Phone: 013 375 2281

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