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Effective Date: 30 August 2024

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1. Introduction

KL Highland Supplies (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.KLHS.com.my (the “Site”). By using the Site, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We may collect the following types of information:

• Personal Information: This includes information that you provide to us directly, such as your name, email address, phone number, and other contact details when you register on our Site, subscribe to our newsletter, or communicate with us.
• Usage Data: This includes information about how you use our Site, such as your IP address, browser type, operating system, pages visited, and the time and date of your visit.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small files placed on your device that help us understand how you interact with our Site
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3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: To process your requests, manage your account, and improve our Site and services.
• To Communicate with You: To send you updates, newsletters, marketing materials, or other information you may be interested in.
• To Personalize Your Experience: To tailor the content and features of our Site to your preferences.
• To Ensure Security: To detect, prevent, and address technical issues and ensure the security of our Site.
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4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or servicing you. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a subpoena or court order).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any changes in ownership or use of your personal information.
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5. Security

We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
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6. Your Choices

You have the following rights regarding your personal information:

• Access and Correction: You can access and update your personal information by contacting us.
• Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or contacting us directly.
• Cookies: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our Site.
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7. Third-Party Links

Our Site may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
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8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.
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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Email: support@klhs.com.my
• Phone: 013 3752281
• Address: 46, Jalan Kosas 3/5, Taman Kosas, 68000 Ampang, Selangor, Malaysia.
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Thank you for trusting KL Highland Supplies with your personal information.

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